跟卖很恶心,如果走正常渠道投诉他,比较耗时,还不一定成功,最重要的是会分走订单
今天这个案例是群里的一个小伙伴问我:店铺被跟卖了,发邮件和投诉都没用。
既然这样,先看看对方的店铺是什么情况
公司名是广州,地址是杭州,店铺listing都是跟卖,一看就知道是职业跟卖。
职业跟卖有专门的跟卖SOP,就是跟卖小品牌,小卖家,因为亚马逊也不会太管的,就是这个漏洞。
突然发现一个listing,居然是哈佛大学的Tshirt,这个可是大IP,亚马逊可是为了这种大IP,不想惹麻烦,可是会直接封店的,即使申诉也没啥用。
既然我们人微言轻,那就让哈佛大学来联系你
哈佛大学联系方式都在这里
解决方案
那就开始写投诉邮件,通过多个邮箱发过去就可以。同时在他们的社媒账户上能私信的就是私信询问,多注册几个账户,一定会得到关注和回复。如果不能私信,那就直接在最新的帖子下留言。
投诉怎么写呢? 那就用ChatGPT了帮忙写了,多注册几个邮箱,分时间段发
第一个类型:询问哈佛大学,该店铺是不是真实,因为发现是中国卖家。
ChatGPT提示词:请你扮演一个买家根据以下情况,给哈佛大学写邮件:我在亚马逊上看到一个卖家在卖哈佛大学的T-SHIRT,我不确定是不是真的,因为价格很便宜,才11.99,如果是真的话,我会在亚马逊下单
Subject: Verification of Authenticity for Harvard University T-shirt on Amazon
Dear Harvard University,
I trust this email finds you well. I am reaching out to you due to a matter concerning a piece of merchandise I came across on Amazon. Specifically, it is a T-shirt bearing the Harvard University logo and name.
The price of this item is remarkably low, only $11.99, which has raised some doubts in my mind about its authenticity. While I'm eager to own a piece of Harvard University merchandise, I also want to ensure that it is authentic and officially licensed.
Could you kindly assist me in confirming the legitimacy of this product? I would greatly appreciate your help in this matter. If the item is indeed genuine, I will proceed to place an order on Amazon.
Thank you in advance for your assistance. I eagerly await your response.
Best regards,
第二个类型:向哈佛大学投诉买到了产品,质量差,尺码小,洗后缩水。
ChatGPT提示词:请你扮演一个买家根据以下情况,给哈佛大学写邮件:我在亚马逊上买了印有佛大学的T-SHIRT,我购买后才发现质量很差,衣服很薄,我在亚马逊上和卖家联系,这个卖家让我自己联系哈佛大学,所以这个就是我联系你们的原因
Subject: Poor Quality of Harvard University T-Shirt Purchased on Amazon
Dear Harvard University,
I hope this message finds you well. I am writing to bring to your attention an issue concerning a piece of merchandise I recently purchased on Amazon, specifically a T-shirt bearing the Harvard University logo and name.
After receiving the item, I was disappointed to find that the quality of the T-shirt was subpar. The material is noticeably thin and does not meet the standard I would associate with a prestigious institution such as Harvard University.
I reached out to the seller on Amazon to express my concerns, but their response was for me to contact Harvard University directly. I believe it's important for you to be aware of this situation, as it potentially involves the unauthorized use of Harvard University's name and logo, as well as a poor representation of the university's brand.
I am not seeking a refund or replacement from the university, but rather, I am hoping this information can be used to investigate and address such issues to protect the reputation of Harvard University.
Thank you in advance for your attention to this matter. I look forward to hearing from you.
Best regards,
[Your Name]
就以上2个类型,增加发送频率,和社媒点赞频率。
所以这就是社媒养号重要性
不可假借他人之手。爹有娘有,不如自己有。
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